| How
do I know if the person I've written to has received and read
an email I've sent? (click to go
back) |
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In
Netscape 4.x
You
must first set up your browser to allow this feature.
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Launch
Netscape Messenger -- the email part of your Internet browser.. |
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Select
and left click on Edit at the top of the screen. |
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Highlight and left click on Preferences at the foot of the drop-down
menu. |
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From
the list of options displayed under Mail & Newsgroups in the
left-hand frame, highlight and click on Return Receipts. |
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This
will launch a Wizard with three Option panels. |
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In
the top panel, left click the white dot preceding the middle
option -- "A read message . ." to select this option. You will
see the white change to one with a black bullet in it. |
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In
the middle panel of the Wizard are two options. Select "Leave
in my Inbox". Again left click the white dot preceding this
option so the black bullet appears. |
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Click
OK |
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Putting
this into use
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Launch
the new message Composition template by left clicking on the
New Msg icon at the top of your email browser's interface (Netscape
Messenger). |
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When
you have written your email, left click on Options. |
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Left click the white box to the left of Return Receipt so that
a black tick appears. |
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Send your message as normal. |
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In
Outlook Express
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Launch Outlook Express. |
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Left
click on New Mail. |
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This launches the New Message email template. |
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Left
click on Tools at the top of the template which launches a drop-down
menu.. |
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Highlight
and left click Request Read Receipt on this drop-down menu. |
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Write
and send your email as normal. |
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One of my colleagues keeps many of his emails for future reference
but I don't understand how he can ever find the one he is interested
again. How does he do it? (click
to go back) |
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He
is using a useful feature in his email browser which allows
him to search for, and find, emails by asking his computer
to display those with a specific sender's name, recipient's
name, subject, or a key word within the body copy of the email.
Here is how you can do this..
In Netscape
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Launch
Netscape Messenger |
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Select
and left click to highlight the folder in the left hand frame
in which you want to search for the message. Or go to next step. |
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Left click Edit at the top of the screen and select Search Messages. |
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This
produces a Wizard which offers a number of search criteria |
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The
first field "Search for items in" allows you to specify, by
clicking the arrow on the right, from a drop-down list the folder
in which you want to search. |
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Highlight
and click on the folder you want and it will appear in the first
field |
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Next, decide the word for which you are searching and type it
into the last of the three fields below. |
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Then
narrow the search criteria by selecting appropriately from the
choice given in the drop-down lists generated by clicking on
the arrow to the right of the other two fields. |
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Click
search and a list of the emails containing your specified choice
will appear in a pop-down screen below. |
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Highlight
and click the email you want and it will be opened. |
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In
Outlook Express
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Launch Outlook Express. |
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Select
and left click to highlight the folder in the left-hand frame
in which you want to search for the message. |
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Left click Edit at the top of the screen and move the mouse
arrow down to select Find from the drop-down menu |
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This launches a side menu. |
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Highlight and click on Message. |
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This launches a Wizard with four main search options: "From";
"To"; "Subject"; and "Message". |
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Type in the appropriate key word, click Find Now, and the emails
containing the word will appear in the mini-window which will
pop down below the search criteria part of the Wizard. |
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You can search for a key word within the body of an email by
putting the word you are looking for in the "Message" field. |
| My
sister has sent me an email with a coloured background. How
can I give my reply one? (click
to go back) |
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Launch
Outlook Express. |
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Click
on New Mail at the top to launch the New Message template. |
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Click
on Format at the top of the screen
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On
the drop-down menu move the mouse arrow down to highlight
Background.
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A
Side Menu will appear.
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Move
mouse arrow across to highlight Colour.
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Another
Side Menu will appear.
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Move
the mouse arrow across to highlight the colour you want from
the list.
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Click
the highlighted colour and you will see the body-copy portion
of the New Message template change from white to the colour
you selected.
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Write
and send the email as normal.
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Note:
When you downloaded your sister's email you may have noticed
it took longer than usual. Bear this in mind when sending
coloured-background missives. Not everyone will appreciate
them!
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| I
find the standard serif Times Roman typeface in Word rather
old fashioned. But, although I can change it to a more modern-looking
typeface for individual documents, I'd like my computer to do
this automatically. Can you help? (click
to go back) |
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Open
a new Word document. |
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Click
Format at the top of the screen. |
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A drop-down menu appears. |
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Move
the mouse arrow to highlight Font and click on it. |
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A Wizard appears. You are interested in the three side-by-side
fields at the top. |
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Use the scroll bars on the right of the fields to select the
combination of typeface, style, and size you want. I suggest
you change only typeface and size. Leave style as Regular. Use
the function buttons while working on a document to make individual
words italics or bold. |
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Click on Default at the bottom of Wizard. |
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You
will be asked if you want to action the change. |
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Click
Yes. |
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Note:
All new documents will now be in the typeface, style and size
you have selected.
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| Sending
large email files and attachments is expensive and can be irritating
for the recipient, who has to wait for them to download. Here's
how to avoid upsetting your friends. (click
to go back) |
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The
trick is to compress the files using a special program. You
can download a good one called WinZip fromwww.winzip.com. You use it to compress -- or zip -- the
email file before sending it and because it is then much smaller
in size it sends and downloads much more quickly. Your recipient
simply needs also to have WinZip installed on their system
to decompress -- or unzip -- the file after it has downloaded
onto their machine.
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| Most
people find the advent of the computer mouse a boon. But if
you were brought up on MS-DOS or are natural keyboard user,
here are a few handy keyboard shortcuts you can use instead.
(click to go back) |
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F1
key:
This launches the drop-down "Help" menu for the
application in which you are working.
ALT+F4
key: Closes a programme or application. If you are working
on an unsaved document, it asks whether you want to save before
closing.
Ctrl+X:
Deletes any highlighted copy in a document.
Ctrl+C:
Copies any highlighted copy in a document to the clipboard.
Ctrl+V:
Pastes the information last saved on the clipboard to where
the cursor is in a document.
Ctrl+Z:
Undoes immediate previous command or work on a document.
Shift+Delete
Use with caution!: Deletes selected item without
placing it in the recycle bin.
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